Morning Edition April 8th, 2026 at 12:23am GMT

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Only 28% of AI infrastructure projects fully pay off, survey finds ITSM the area most likely to offer wins, according to Gartner research AI + ML 11 hrs | 18

Only 28% of AI infrastructure projects fully pay off, according to a recent survey by Gartner. The area of IT Service Management (ITSM) is most likely to offer wins in AI projects.